Feedback and enquiries

If you would like to provide feedback or find out more information about United Water's activities, please enter your details and text in the boxes provided below. This service is monitored during normal business hours and we try to respond to all enquiries within 24 hours.

If you wish to report a service fault (ie leaks, overflows or water quality issues), we recommend you telephone the 24 hour customer service number listed below for your region. This ensures your service request is received and dispatched to our maintenance crews as quickly as possible.

Adelaide8381 0300 (United Water)
Papakura296 2626 (United Water)
Ballarat1800 061 514 (Central Highlands Water)
Ruapehu895 8188 (Council)
Thames-Coromandel868 6025 (Council)

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Response:Yes, please No, not necessary